INSIGHT & IMPACT

CTHRA Symposium
October 14,  Philadelphia
Register Now!


 

 

 

 


Membership

 Join CTHRA 

CTHRA’s Mission

We provide an industry-specific forum and analytics for HR leaders to enable business success.

Cable and Telecommunications Human Resources Association
You’re Invited to Join 22 HR Thought Leaders in Philly

CTHRA’s Symposium is a one-day program created by industry HR leaders to invigorate, inspire and infuse you with eye-opening knowledge and real-world strategies that you can leverage at the office. The October 14 event will be brimming with movers and shakers from the industry’s HR community, including 22 speakers from these companies: A+E Networks, BET, CNN Worldwide, Comcast Cable, Discovery Communications, Scripps Networks Interactive, Time Warner Cable, Univision, the Walter Kaitz Foundation, WOW! Internet, Cable & Phone, and YOH. Don’t miss this opportunity to expand your knowledge and your professional network. Register now!

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Customer Care Learning Transformation Delivers Bottom Line Impact
altIn an effort to improve confidence and time to competency of the 3,000 customer care agents hired annually, Time Warner Cable transformed its Care New Hire curriculum. Today, the company is reaping the benefits including savings of $1.5 million in 2014. Learn how they accomplished this feat by reading the article.
 
Excellence in HR Award Winners Named

altThe 2014 recipients are Turner Broadcasting System’s Global Technology and Operations (GTO) HR Team, Beth Biggs, Senior Director of Benefits for Charter Communications and Kerri St. Jean, SVP of HR for Comcast Cable. To read about their award-winning accomplishments, click here.    

 

 
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