INSIGHT & IMPACT

CTHRA Symposium
October 14,  Philadelphia
Register Now!


 

 

 

 


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CTHRA’s Mission

We provide an industry-specific forum and analytics for HR leaders to enable business success.

Cable and Telecommunications Human Resources Association
Expect a Whole New Symposium Experience on Oct. 14 in Philadelphia

altWe've elevated your Symposium experience with thought-provoking speakers, provocative topics and enhanced relationship-building opportunities. Among the speakers are Jason Collins, the NBA’s first openly gay player, and LZ Granderson, a journalist and commentator for ESPN and CNN, who will discuss the highly publicized topic of LGBT athletes and what employers of all types need to consider to build a culture of inclusiveness. Click here to review all of the session topics and speakers and register now!

 

 

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Customer Care Learning Transformation Delivers Bottom Line Impact
altIn an effort to improve confidence and time to competency of the 3,000 customer care agents hired annually, Time Warner Cable transformed its Care New Hire curriculum. Today, the company is reaping the benefits including savings of $1.5 million in 2014. Learn how they accomplished this feat by reading the article.
 
Excellence in HR Award Winners Named

altThe 2014 recipients are Turner Broadcasting System’s Global Technology and Operations (GTO) HR Team, Beth Biggs, Senior Director of Benefits for Charter Communications and Kerri St. Jean, SVP of HR for Comcast Cable. To read about their award-winning accomplishments, click here.    

 

 
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