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CTHRA’s Mission

We provide an industry-specific forum and analytics for HR leaders to enable business success.

Cable and Telecommunications Human Resources Association
We Need You to Nominate Your HR Super HeRoes

Have you ever heard someone quip that you can’t win the lottery if you don’t play the lottery? Well the same holds true for the Excellence in HR Awards. We need your help identifying the deserving individuals and teams who should be considered. The nomination form is short and sweet. Take a minute to help shine the light on excellence today by downloading the nomination form

The Evolution of TWC's Approach to Veteran Outreach

When Paul Turevon first assumed responsibility for veteran outreach in early 2014, he set out to create a standard for how Time Warner Cable (TWC) would interact with each and every veteran in the hiring process. By analyzing successful positions, implementing an after-action review and introducing apprenticeships to its technical operations, TWC has pioneered a path that increased veteran new hires to 8.9%. [read the article]

Improving the HR Experience

Exceptional customer experience begins with the employee’s experience. That was the guiding principle for Cox Communications Virginia senior HR leaders, as they set out to uniquely apply an external Customer Experience model internally to improve HR service levels and our customers’ perceptions. After six months of implementing improvement plans they found an increase of 143% in four focus areas. Vonya Alleyne, VP of HR, Cox Communications, shares their model for success. [read the article]

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